The improved operational performance in 2017 is attributable to the combined effects of the buoyant hospitality sector in Mauritius and the initiatives undertaken by the Operator in positioning and efficiently managing the hotels. With an increase in the TREVPAR of 41% and 57% for the Radisson Blu Poste Lafayette and the Radisson Blu Azuri Hotel respectively, the Operator succeeded in turning around negative operating results to positive Gross Operating Profits for both hotels.
The repositioning of the hotels coupled with higher occupancy have driven increased positive online feedback on social media. On Tripadvisor, the world’s largest travel site, out of 178 hotels in Mauritius, the Radisson Blu Poste Lafayette went from 72nd position to 28th since May 1st 2017 and is now featured on the 1st page. The Global Review Index improved from 84.40 to 92.90%. Although on a slower pace, the Radisson Blu Azuri went from 57th position to 51st since May 1st 2017. Global Review Index increased from 89.9 to 91.1%.